Austin - Virtual Infrastructure Host Anomaly

Incident Report for True North Cloud

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 05, 2026 - 14:40 PDT

Investigating

True North is investigating a Virtual Infrastructure host anomaly in the Austin facility. All VM's on this host have been migrated to other hosts. True North Engineering is investigating the host anomaly and managed services teams are QAing impacted servers.
Posted Oct 05, 2026 - 14:14 PDT
This incident affects: True North Cloud Austin Overall Availability (Austin Virtual Machine Availability).