All Systems Operational
Seattle Overall Availability Operational
Seattle Internet Connectivity   ? Operational
Seattle Virtual Machine Availability   ? Operational
Seattle Storage Availability   ? Operational
Seattle vCloud Availability   ? Operational
Seattle Private Circuit Connectivity   ? Operational
XenApp License Server   ? Operational
Las Vegas Overall Availability Operational
Las Vegas Internet Connectivity   ? Operational
Las Vegas Virtual Machine Availability   ? Operational
Las Vegas Storage Availability   ? Operational
Las Vegas vCloud Availability   ? Operational
Las Vegas Fax Over IP Service Availability   ? Operational
Las Vegas Private Circuit Connectivity   ? Operational
XenApp License Server   ? Operational
Cloud Replication Services Overall Availability Operational
Seattle Zerto Replication Availability   ? Operational
Las Vegas Zerto Replication Availability   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Seattle Primary Internet Connectivity
Fetching
Las Vegas Primary Internet Connectivity
Fetching
Past Incidents
Nov 18, 2018

No incidents reported today.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018
Completed - The scheduled maintenance has been completed.
Nov 15, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:00 PST
Scheduled - True North Cloud Services has received advanced warning that our Data Center provider will be performing routine maintenance to their core routing devices starting Thursday, November 15th, 2018 at 00:00 PDT and ending by Thursday, November 15th, 2018 at 04:00 PDT.

All traffic will be transitioned in a stateful manner to and from primary and secondary routing devices during this window. Sub optimal routing may occur during these transitions.

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The Notice from our Data Center provider is as follows:
"During this maintenance we will be upgrading software code on the router, per the manufacturer's recommendations, to improve network reliability. The expected downtime is 45 minutes. If you have redundant circuits, you should not experience any downtime. "

*True North does utilize redundant circuits.
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No impact to virtual machine operations is expected.
This maintenance does not impact customers with private circuits.

This maintenance applies to the Las Vegas facility only
Nov 7, 17:49 PST
Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018
Completed - The scheduled maintenance has been completed.
Nov 4, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 22:00 PDT
Scheduled - True North Cloud Services will be performing routine maintenance to the customer-facing shared XenApp licensing server infrastructure. The shared XenApp licensing server infrastructure will be temporarily unavailable in all facilities and locations starting Saturday, November 3rd at 10:00PM PST and ending by Sunday, November 4th at 2:00AM PST.

Legacy Citrix Access Gateways may be unable to provide users with a license within this time frame.
NetScalers should not be impacted by this event.
Users attempting to utilize XenApp may receive a license server warning during this time frame.

No impact to VM operations is expected.

This maintenance pertains to all facilities and locations.
Oct 30, 14:23 PDT