All Systems Operational
Seattle Overall Availability Operational
Seattle Internet Connectivity ? Operational
Seattle Virtual Machine Availability ? Operational
Seattle Storage Availability ? Operational
Seattle vCloud Availability ? Operational
Seattle Private Circuit Connectivity ? Operational
XenApp License Server ? Operational
Las Vegas Overall Availability Operational
Las Vegas Internet Connectivity ? Operational
Las Vegas Virtual Machine Availability ? Operational
Las Vegas Storage Availability ? Operational
Las Vegas vCloud Availability ? Operational
Las Vegas Fax Over IP Service Availability ? Operational
Las Vegas Private Circuit Connectivity ? Operational
XenApp License Server ? Operational
Cloud Replication Services Overall Availability Operational
Seattle Zerto Replication Availability ? Operational
Las Vegas Zerto Replication Availability ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Seattle Primary Internet Connectivity
Fetching
Las Vegas Primary Internet Connectivity
Fetching
Past Incidents
Apr 25, 2019

No incidents reported today.

Apr 24, 2019

No incidents reported.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019
Completed - The scheduled maintenance has been completed.
Apr 16, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 PDT
Scheduled - True North Cloud Services has been notified that our data center provider will be performing routine upgrades to passive role upstream networking equipment. No network interruptions should occur.

This maintenance is scheduled for Tuesday, April 16th at 00:00 PDT and ending by Tuesday, April 16th at 4:00 PDT.

This maintenance applies to the Las Vegas facility only.
Apr 8, 12:47 PDT
Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019
Completed - The scheduled maintenance has been completed.
Apr 13, 22:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:00 PDT
Scheduled - Las Vegas - Edge Network - Emergency Maintenance

True North Cloud Services will be performing emergency network maintenance to edge networking devices starting Saturday, April 13th, 2019 at 22:00 PDT and ending by Saturday, April 13th, 2019 at 23:00 PDT.

All internet facing traffic will be transitioned to and from primary and secondary edge networking devices during this window.
Sub optimal routing may occur during these transitions. These transitions will be for a few seconds each and occur 2 times.

No impact to private circuits is expected.
No impact to virtual machine operations is expected.

This maintenance applies to the Las Vegas facility only.
Apr 12, 14:07 PDT
Apr 12, 2019
Resolved - True North Cloud Services will be performing a software update to the impacted Edge networking device and its redundant pair on Saturday April 13th at 10:00 PM PST. We will open a new status page notification for this update.
Apr 12, 13:44 PDT
Identified - True North Cloud Services is engaged with the hardware vendor for diagnostics and troubleshooting of hardware impacted during this event.. The issue has been identified and the fix will be installed post testing and validation.
Apr 10, 17:20 PDT
Investigating - At approximately 1:22 PM PST, the primary edge networking device (Internet Connectivity) in the Las Vegas facility failed over to the secondary device. Customers may have experienced very brief suboptimal routing during the failover.
Private circuit connectivity was not impacted.
Apr 10, 13:47 PDT
Apr 11, 2019

No incidents reported.